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Manage My Account

HOW DO I UPDATE MY PAYMENT INFORMATION? 
To add a new payment method or modify an existing one log into your account and under Your Account click Mange Subscription. 

  1. Click Payment Information
  2. On the right-hand side, click EDIT
  3. Input the new card information and click SAVE

HOW DO I UPDATE MY DELIVERY ADDRESS?

  1. Click Address and Shipping Information 
  2. Under Shipping address, click EDIT
  3. Input the new information, and click SAVE

HOW DO I SKIP/RESCHEDULE AN ORDER?
If you "skip" a delivery, we will not send a box or charge you for the delivery you've selected. Skipping allows you to customize your plan exactly to your needs. For example, you can skip a week if you are traveling and won't be home. 
To skip, log into your account and under Your Account click Manage Subscription.

  1. Click Manage upcoming orders
  2. On the right-hand side, click Skip Order

HOW DO I RESUME AN ORDER?
To resume, log into your account and under Your Account click Manage Subscription.

  1. Click Manage upcoming orders
  2. On the right-hand side, click Resumer Order

HOW DO I PAUSE MY SUBSCRIPTION? 
If you "pause" your plan, we will suspend all future deliveries. You will not receive a subscription box or be charged during the time that your plan is on paused, but your information will be saved. By saving your information, you'll be able to pick up right where you left off with your subscription plan whenever you're ready! 
Log into your account and under Your Account click Manage Subscription.

  1. On the main subscription details, under Subscription Status
  2. Click Pause subscription 

HOW DO I RESUME MY SUBSCRIPTION?

  1. On the main subscription details, under Subscription Status
  2. Click Resume subscription   

WHAT IS THE CUTOFF TO SKIP A SCHEDULED DELIVERY?
You can make changes to your scheduled delivery until 11pm ET on the Wednesday before your box is to ship. 

WHAT HAPPENS IF IM NOT HOME WHEN MY BOX IS DELIVERED?
You do not need to be home in order for your box to be delivered.